Frequently Asked Questions

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+ Will the company you are considering give you FREE carpet audits?

Cardinal Carpet Cleaning Will.

+ How long will my carpets take to dry?

Normally they will dry in 2 hours or less. If humidity is high it takes a little longer. To speed up drying in the winter run the furnace, in the summer run the air conditioner.

+ Can I walk on the carpet after cleaning?

If you use the shpe covers we provide, yes you may. Use extreme caution when walking from damp carpet onto hard surface floors. These will be slippery.

+ What is the prefferd client club?

You get every other cleaning FREE! To qualify you will need to have scotch gaurd appled after each cleaning and have your carpets cleaned at least annualy.

+ Do you move furniture?

If you're having the Platinum Package done, yes we move furniture. Gold and Silver Packages do not include moving furniture. Furniture moved by you must be done prior to our arrival.

+ Can you remove pet odors & stains?

In some cases the stains may be permanent, but we can normally take care of the odor unless the source is in the flooring. There is an additional charge for urine/pet odor removal.

+ Do I need to be home during the cleaning process?

No. You are welome to leave after the paperwork has been signed and we are paid.

+ How long does it take to clean the carpets?

Depending on the size of the room, about 30 minutes per room.

+ Do you pre-spot?

Yes. All pre-spotting, pre-conditioning of all traffic areas is included with the price of your cleaning. Some potentially permanent stains like red food coloring and coffee stains are extra.

+ How often do I need to clean my carpet??

Every 3-6 months depending on how many people and pets you have in your home.

+ What other services do you provide?

Spot dyeing, air duct cleaning, furniture cleaning, ceramic tile, marble, granite cleaning, grout repair, cleaning and sealing.